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		<title>5 easy ways to improve customer service</title>
		<link>http://amazingserviceguy.com/2238/improve-customer-service/</link>
		<comments>http://amazingserviceguy.com/2238/improve-customer-service/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 17:01:57 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[customer-experience]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[improve customer service]]></category>

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		<description><![CDATA[There are many ways any business can (and should) improve customer service. Here are a couple that stand out and can be done without spending a ton of money.]]></description>
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		<title>Be a customer coach</title>
		<link>http://amazingserviceguy.com/2190/customer-coach/</link>
		<comments>http://amazingserviceguy.com/2190/customer-coach/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 15:42:27 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[customer service tips]]></category>
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		<description><![CDATA[In the world of customer service improvement, we talk about the need to ask questions and listen. Let the customer tell us what they want. And we should do this.  But helping customers get what they want takes more. We need to be their  coach.

Our customers can and should tell us where they want]]></description>
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		<title>To Improve Customer Service, Find a Role Model</title>
		<link>http://amazingserviceguy.com/2175/role-model/</link>
		<comments>http://amazingserviceguy.com/2175/role-model/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 07:03:12 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[Customer Engagement]]></category>
		<category><![CDATA[Employee Engagement]]></category>
		<category><![CDATA[improve customer service]]></category>

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		<description><![CDATA[It makes sense that if you improve customer service, you will increase customer loyalty. But improving customer service is not necessarily easy. It takes more than a seminar or a motivational speaker. It takes effort and time to make a sustainable improvement in the level of service you deliver your customers. Not long ago I [...]]]></description>
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		<title>To improve customer service coach your peers</title>
		<link>http://amazingserviceguy.com/2137/coach-peers/</link>
		<comments>http://amazingserviceguy.com/2137/coach-peers/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 15:57:57 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[customer service tips]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[motivation]]></category>
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		<description><![CDATA[Here is your Daily Dose of Amazing Service: To improve customer service coach your peers And here are some additional thoughts on this topic… One of the best things about coaching is that when we help others by coaching we learn as much, if not more, than they do. By focusing on helping and doing [...]]]></description>
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		<title>For better customer service, catch them in the act</title>
		<link>http://amazingserviceguy.com/2001/for-better-customer-service-catch-them-in-the-act/</link>
		<comments>http://amazingserviceguy.com/2001/for-better-customer-service-catch-them-in-the-act/#comments</comments>
		<pubDate>Fri, 04 Sep 2009 15:58:59 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[improve customer service]]></category>

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		<description><![CDATA[Here is your Daily Dose of Amazing Service: Catch people in the act of delivering amazing service And here are some additional thoughts on this topic… If you want to improve your own customer service then watch people around you and observe the customer service they deliver. Maybe these people are co-workers. Maybe they are [...]]]></description>
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		<title>Recognize Others for Delivering Great Customer Service.</title>
		<link>http://amazingserviceguy.com/1655/1655/</link>
		<comments>http://amazingserviceguy.com/1655/1655/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 14:03:16 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[improve customer service]]></category>

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		<description><![CDATA[Here is your Daily Dose of Amazing Service: Recognize others for delivering great customer service. And here are some additional thoughts on this topic&#8230; If you want to improve your own customer service then watch people around you and observe the customer service they deliver. Maybe these people are co-workers. Maybe they are employees in [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Radio Shack Employee Charged with Hitting Customer</title>
		<link>http://amazingserviceguy.com/1538/radio-shack-employee-tries-new-customer-service-tactic-punch-the-customer/</link>
		<comments>http://amazingserviceguy.com/1538/radio-shack-employee-tries-new-customer-service-tactic-punch-the-customer/#comments</comments>
		<pubDate>Fri, 01 May 2009 09:15:54 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[angry]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[customer service complaint]]></category>
		<category><![CDATA[news]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=1538</guid>
		<description><![CDATA[You know you&#8217;ve wanted to. We all have. &#8220;You want customer service, I&#8217;ll give you customer service&#8221;.  Pow! Let&#8217;s face it, unless you have the moral fiber of Mother Teresa or Mahatma Gandhi, you&#8217;ve had a moment where you&#8217;ve wanted to pop a customer. I know I have. But we don&#8217;t actually do it. Well, most [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>This Tip Can Improve Your Customer Service Immediately</title>
		<link>http://amazingserviceguy.com/1455/this-tip-can-improve-your-customer-service-immediately/</link>
		<comments>http://amazingserviceguy.com/1455/this-tip-can-improve-your-customer-service-immediately/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 09:52:39 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[People & Relationships]]></category>
		<category><![CDATA[Attitude]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[improve customer service]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://amazingserviceguy.com/?p=1455</guid>
		<description><![CDATA[One of the challenges in improving customer service is putting new ideas to work.  Often they&#8217;re not even new ideas but reminders of what we already know.  Ideas are cheap. It&#8217;s using them effectively that brings us the results we want. Here&#8217;s a tip to help you improve the quality of your customer service immediately: [...]]]></description>
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		<title>Make the Most of Customer Service Week 2008</title>
		<link>http://amazingserviceguy.com/616/make-the-most-of-customer-service-week/</link>
		<comments>http://amazingserviceguy.com/616/make-the-most-of-customer-service-week/#comments</comments>
		<pubDate>Fri, 03 Oct 2008 20:20:56 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[customer service week]]></category>
		<category><![CDATA[improve customer service]]></category>

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		<description><![CDATA[Next week is Customer Service Week in the USA. Since 1992, this week has been a time to honor and celebrate the spirit of customer service in our organizations. Being a practical sort, I look at something like this and ask myself, how can we get the most from this? What can people do to [...]]]></description>
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		<slash:comments>0</slash:comments>
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