Recently, BusinessWeek rolled out their list of top companies ranked by customer service. There were a few yawns and one or two surprises. L.L.Bean, USAA and Apple claimed the podium with 1st, 2nd and 3rd places on the list. L.L.Bean impressed me by improving their score more than 10% over 2009. In what is generally [...]
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Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.
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