Recently we reported on the president of Brazil’s decree that companies operating in his country will meet certain standards in how they deal with customers. While I’m not a fan of increasing government regulation I like the idea of making customer service standards a big deal. That’s what Tata Indicom has done. Even better, they’re [...]
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952-212-4681AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.