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	<title>AmazingServiceGuy.com &#187; accountability</title>
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	<description>Improve your customer service skills</description>
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		<title>President Obama offers useful customer service lesson</title>
		<link>http://amazingserviceguy.com/2452/obama-customer-service/</link>
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		<pubDate>Fri, 08 Jan 2010 20:32:04 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[customer service tips]]></category>
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		<description><![CDATA[When discussing a recent national security issue, President Obama offered a useful lesson for anyone who works with customers. He focused his efforts on finding solutions rather than blame. And he took responsibility for moving toward a solution. Although the mistakes that happened were not his direct fault, he made it clear, national security was [...]]]></description>
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		<title>Customer Service Quote for September 17, 2009</title>
		<link>http://amazingserviceguy.com/2033/customer-service-quote-for-september-17-2009/</link>
		<comments>http://amazingserviceguy.com/2033/customer-service-quote-for-september-17-2009/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 14:34:25 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service Quotes]]></category>
		<category><![CDATA[accountability]]></category>
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		<description><![CDATA[If I pick up the phone, I accept the responsibility to ensure the caller is satisfied, no matter what the issue is. -Michael Ramundo Related Articles:Customer Service Quote for September 9, 2009Customer Service Quote for October 6, 2009Customer Service Quote for June 24, 2009Customer Service Quote for September 1, 2009Customer Service Quote for September 2, [...]]]></description>
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		<title>Customer Service Quote for June 17, 2009</title>
		<link>http://amazingserviceguy.com/1675/customer-service-quote-for-june-17-2009/</link>
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		<pubDate>Wed, 17 Jun 2009 15:30:19 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
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		<category><![CDATA[accountability]]></category>
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		<description><![CDATA[&#8220;As far as customers are concerned, you are the company.&#8221; -Ron Zemke Author of Managing Knock Your Socks Off Service Related Articles:Customer Service Quote for December 3, 2009Customer Service Quote for June 22, 2009Customer Service Quote for June 26, 2009Customer Service Quote for June 3, 2009Customer Service Quote for June 1, 2009]]></description>
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		<title>Give Your Customers Your Name</title>
		<link>http://amazingserviceguy.com/1670/1670/</link>
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		<pubDate>Mon, 15 Jun 2009 16:16:03 +0000</pubDate>
		<dc:creator>Kevin Stirtz</dc:creator>
				<category><![CDATA[Customer Service Skills]]></category>
		<category><![CDATA[accountability]]></category>
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		<description><![CDATA[Here is your Daily Dose of Amazing Service: Give your customer your name first. And here are some additional thoughts on this topic&#8230; This makes your conversation more personal and enables you to better connect with your customer. Think of how much better it feels to talking with someone when you know their name. It [...]]]></description>
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