I have traveled the world as a speaker and trainer on how to improve customer service. I have shared my experience and expertise with thousands of people. Currently I offer three programs to organizations that want to improve customer service:
Never Lose Another Customer
Now you can start increasing customer loyalty in your organization, and it won’t cost you a fortune. This fast-paced, valuable workshop gives you everything you need to start building a solid base of more loyal customers.
Format: Workshop/training (2-3 hours)
Three Steps to More Loyal Customers
With more loyal customers, your company can grow faster, experience higher profits and offer many more opportunities to your employees.
Kevin Stirtz knows how to create more loyal customers. As an author and international speaker on the topic, Kevin has developed an effective, real-world system that can help your organization increase customer loyalty. The tools and insights he’ll share with you are powerful but simple. Any organization can use them to increase customer (and employee) loyalty.
Format: Presentation (30-90 minutes)
How to Create an Amazing Service Brand
This course will equip your employees to better understand how a strong brand can increase customer loyalty and therefore benefit everyone in the company. Further, they will learn how they affect your company brand and how they can build the right brand that helps your company be healthy and sustainable.
Format: This is a Trainer’s Toolkit. It will enable your team to conduct your own on-site customer service workshop using professional content, at a fraction of the cost of bringing in a professional.
