Here is my list of over 200 of the best customer service quotes available.
You can download the entire list in PDF format here.
Page Five
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My dad has always taught me these words: care and share. That’s why we put on clinics. The only thing I can do is try to give back. If it works, it works.
-Tiger Woods
How Tiger Does It
Never leave your customers wondering.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Never underestimate the power of the irate customer.
-Joel Ross
No enterprise can exist for itself alone. It ministers to some great need, it performs some great service, not for itself, but for others; or failing therein, it ceases to be profitable and ceases to exist.
-Calvin Coolidge
The Autobiography Of Calvin Coolidge
Nobody can prevent you from choosing to be exceptional.
-Mark Sanborn
Author of: The Encore Effect: How to Achieve Remarkable Performance in Anything You Do
Nothing is ever lost by courtesy. It is the cheapest of pleasures, costs nothing, and conveys much. It pleases him who gives and receives and thus, like mercy, is twice blessed.
-Erastus Wiman
Author of: Chances of Success
Nothing is so contagious as enthusiasm.
-Samuel Taylor Coleridge
Samuel Taylor Coleridge – The Major Works
One customer well taken care of could be more valuable than $10,000 worth of advertising.
-Jim Rohn
Author of: Lessons on Life: How to Live a Successful Life
One learns people through the heart, not the eyes or the intellect.
-Mark Twain
Who Is Mark Twain?
One of the deep secrets of life is that all that is really worth doing is what we do for others.
-Lewis Carol
Author of: Alice’s Adventures In Wonderland and Through the Looking Glass
Only a life lived in the service to others is worth living.
-Albert Einstein
Author of: The World As I See It
Our business is about technology, yes. But it’s also about operations and customer relationships.
-Michael Dell
Business Leaders: Michael Dell
Our customers should take joy in our products and services.
-W. Edwards Deming
Author of: Out of the Crisis
Our greatest asset is the customer! Treat each customer as if they are the only one!
-Laurice Leitao
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of manage
-Howard Schultz, CEO Starbucks Coffee
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Patience is the greatest of all virtues.
-Cato the Elder
Cicero’s Cato the Elder on Old Age
People don’t want to communicate with an organization or a computer. They want to talk to a real live responsive responsible person who will listen and help them get satisfaction.
-Theo Michelson
People don’t care how much you know, but they know how much you care by the way you listen.
-Bob Conklin
People expect good service but few are willing to give it.
-Robert Gately
People perform best and deliver the best customer service when they like what they do.
-Unkown
Politeness goes far, yet costs nothing.
-Samuel Smiles
Self Help
Positive attitude is the foundation of your life – and the determining factor of your ability to serve.
-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
-W. Edwards Deming
Author of: Out of the Crisis
Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
-Peter Drucker
Author of: The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
Quality is remembered long after the price is forgotten.
-Gucci Family Slogan
Reach for the stars and you might, at least, grab the moon.
-Jack Scharff
Remember, the deepest principle of human nature is the craving to be appreciated.
-William James
The Writings of William James: A Comprehensive Edition (Phoenix Book)
Repeat business or behavior can be bribed. Loyalty has to be earned.
-Janet Robinson
Revolve your world around the customer and more customers will revolve around you.
-Heather Williams
Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.
-Marian Wright Edelman
Author of: The Sea Is So Wide and My Boat Is So Small: Charting a Course for the Next Generation
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
-Ross Perot
Author of: On Wings of Eagles
