Here is my list of over 200 of the best customer service quotes available.
You can download the entire list in PDF format here.
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If you have a good relationship with your customer, the business process flows that much more smoothly.
-Richard Pratt
Richard Pratt: Business Secrets of the Billionaire Behind Australia’s Richest Private Company
If you help enough people get what they want, you will get what you want.
-Zig Ziglar
Author of: Better Than Good: Creating a Life You Can’t Wait to Live
If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
If you want to lift yourself up, lift up someone else.
-Booker T. Washington
Up from History: The Life of Booker T. Washington
If you want to live a long life, focus on making contributions.
-Hans Selye
Author of: The Stress of Life
If you wish to be a leader you will be frustrated, for very few people wish to be led. If you aim to be a servant you will never be frustrated.
-Frank F. Warren
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
-Ray Kroc
Everything I Know About Business I Learned at McDonald’s
If you’re not serving the customer, your job is to be serving someone who is.
-Jan Carlzon
Author of: Moments of Truth
In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
-Azim Premji
Charlie Rose – David Faber / Azim Premji / Jeffrey Skiles
In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
-Doug Warner
It helps a ton when you learn people’s names and don’t butcher them when trying to pronounce them.
-Jerry Yang
It is in this moment you have the power to be the solution!
-Ileana Kane
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
-Henry Ford
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
-Charles Darwin
It is when we forget ourselves that we do things which will be remembered.
-Anonymous
It starts with respect. If you respect the customer as a human being and truly honor their right to be treated fairly and honestly everything else is much easier.
-Doug Smith
Know what your customers want most and what your company does best. Focus on where those two meet.
-Kevin Stirtz
Leadership is action not position.
-Charles H. McGannon
Learn to say thank you every time.
-Jill Griffin
Author of: Customer Loyalty: How to Earn It, How to Keep It
Let me pass, I have to follow them, I am their leader.
-Alexandra Ledru-Rollin
Life is change. Growth is optional. Choose wisely.
-Karen Kasier Clark
Listening is about trust and respect and involvement and information sharing more than it is about ears.
-Beverly Briggs
Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
-Chip Bell
Make a customer, not a sale.
-Katherine Barchetti
Make it easy for your customers to talk to you.
-Kevin Stirtz
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
-Mark Cuban
Memorable customer service can only take place in a human-to-human situation.
-Jeffrey Gitomer
Men are rich only as they give. He who gives great service gets great rewards.
-Elbert Hubbard
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
-Rick Tate
More business is lost every year through neglect than through any other.
-Jim Cathart
