Here is my list of over 200 of the best customer service quotes available.
You can download the entire list in PDF format here.
Page One
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He profits most who serves best.
-Arthur F. Sheldon
In business you get what you want by giving other people what they want.
-Alice MacDougall
Alice Foote Macdougall: the Autobiography of a Business Woman
It is not fair to ask of others what you are not willing to do yourself.
-Eleanor Roosevelt
Author of: You Learn by Living: Eleven Keys for a More Fulfilling Life
Mistakes are the portals of discovery.
-James Joyce
The Portable James Joyce
There are no traffic jams along the extra mile.
-Roger Staubach
Then Landry Said to Staubach: The Best Dallas Cowboys Stories Ever Told (with CD)
A customer is the most important visitor on our premises. He is not dependent on us – we are dependent on him.
-Unknown
A man without a smiling face must not open a shop.
-Chinese Proverb
A rose on time is more valuable than a $1000 gift that’s too late.
-Jim Rohn
Author of: Lessons on Life: How to Live a Successful Life
A sale is not something you pursue, it is something that happens to you while you are immersed in serving your customer.
-Unknown
Alone we can do so little. Together we can do so much.
-Helen Keller
The Story of My Life: The Restored Classic, Complete and Unabridged, Centennial Edition
Although your customers won’t love you if you give bad service your competitors will.
-Kate Zabriskie
Author of: Customer Service Excellence: How to Deliver Value to Today’s Busy Customer
Always be a first-rate version of yourself.
-Audrey Hepburn
Audrey Hepburn: A Life in Pictures
Always do more than is required of you.
-George S. Patton
Target: Patton: The Plot to Assassinate General George S. Patton
Always give your customer something.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
America is ripe for a service revolution.
-Harvey Mackay
Author of: Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition
As far as customers are concerned you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back – perhaps even to make or break the company.
-Unknown
Ask your customers to be part of the solution, and don’t view them as part of the problem.
-Alan Weiss, Ph.D.
Author of: Million Dollar Consulting (TM) Toolkit”
Be alert to give service. What counts a great deal in life is what we do for others.
-Anonymous
Be everywhere, do everything, and never fail to astonish the customer.
-Macy’s Motto
Macy’s: The Store. the Star. the Story.
Be the change you’re trying to create.
-Mahatma Gandhi
The Essential Gandhi: An Anthology of His Writings on His Life, Work, and Ideas
Being on par in terms of price and quality only gets you into the game. Service wins the game.
-Tony Alessandra
Author of: The 10 Qualities Of Charismatic People: Secrets of Personal Magnetism
Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?
-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers.
-Ross Perot
Author of: On Wings of Eagles
Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.
-Howard Schultz, CEO Starbucks Coffee
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Choose to deliver amazing service to your customers. You’ll stand out because they don’t get it anywhere else.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Coming together is a beginning. Keeping together is progress. Working together is success.
-Henry Ford
My Life and Work – An Autobiography of Henry Ford
Communication is everyone’s panacea for everything.
-Tom Peters
Author of: In Search of Excellence: Lessons from America’s Best-Run Companies
Consumers are statistics. Customers are people.
-Stanley Marcus
Author of: Quest for the Best
Customer complaints are the schoolbooks from which we learn.
-Unknown
Customer satisfaction is worthless. Customer loyalty is priceless.
-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
