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AmazingServiceGuy.com - Customer Loyalty Value Calculator
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Enter Your
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Enter these numbers:
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Data Here:
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Green shaded fields:
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Enter your data
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How many customers do you have: (actual or guess)
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Average customer transaction ($ per sale):
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Yellow shaded fields:
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Results calculated
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Average number of transactions per year per customer:
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from data you enter
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What % of customers don't come back (attrition):
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Average number of referrals per customer (yearly):
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What % of these referrals become customers:
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Net income as a % of revenue:
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Results from above data:
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Annual Revenue (calculated from above
data)
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Net Income (calculated from above
data)
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Value of Customer Loyalty:
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Enter Your
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Change in
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Change in
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Customer Loyalty Factors
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Data Here:
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Net Income
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Revenue
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Increase in retention (%)
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Increase in repeat business (%)
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Increase in referrals (%)
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Total change for all 3 factors: ($)
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http://AmazingServiceGuy.com
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