Customer Service Podcast

December 9, 2007 · Comments Off 

Amazing Service Podcast #8 June 25, 2009 ("Dogs are people too" edition)Amazing Service Podcast #7 - March 20, 2009Amazing Service Podcast #6 March 13, 2009 (the "Good Luck" edition)Amazing Service Podcast... [Read more...]

Customer Service Blog

December 9, 2007 · Comments Off 

Ask your customers to grade youCustomer Service Quote for July 3, 2009Kevin Stirtz writes for Examiner.comRespond to every customer every timeCustomer Service Quote for July 2, 2009  Read More →

Customer Service Articles

December 9, 2007 · Comments Off 

Ask your customers to grade youAirlines ranked for customer service; Continental dominatesRespond to every customer every timeConnect with your customersConsistency builds trust  Read More →