Is Your Business Ready for More Customers?
May 30, 2007 · Leave a Comment
by Kevin Stirtz Often business owners will focus on marketing to increase their sales without making sure the rest of their business is ready. I’ve heard it said that good marketing will help a good... [Read more...]
Remember to Have Fun
May 22, 2007 · Leave a Comment
by Kevin Stirtz Too often we get so busy and focused managing our businesses that we forget life is supposed to be fun. I’m as guilty of this as anyone. Running a business is serious work so we seem... [Read more...]
What is Leadership?
May 22, 2007 · Leave a Comment
by Kevin Stirtz Leadership is what every organization needs and so few have in adequate supply. Part of leadership is what the first President Bush called “the vision thing”. It’s the... [Read more...]
What Do Customers Really Want? New Survey Reveals the Truth
May 16, 2007 · Leave a Comment
by Kevin Stirtz “What Do Customers Really Want?” It’s a question we should always ask and yet we often find so difficult to answer. How an organization handles this question (and the... [Read more...]
It’s Easy to Be Better Than Your Competition
May 13, 2007 · Leave a Comment
by Kevin Stirtz I once had a boss who told us to never return phone calls right away. He said if you return a call too quickly, the other person might think you’re not very busy. This same boss also... [Read more...]
Get More Customers by Sending the Right Message
May 13, 2007 · Leave a Comment
by Kevin Stirtz I had a meeting at one of the newer hotel restaurants in my area. It’s a nice 4 star hotel - very well designed and decorated. If I were traveling I wouldn’t hesitate to stay... [Read more...]
Amazing Customer Service Means Leaving the Spam in the Can
May 13, 2007 · Leave a Comment
by Kevin Stirtz We hear a lot about spam (the technology kind, not the food product) but usually it’s in the context of email. Most of us know or have heard of spam filters, spamming rules and anti-spam... [Read more...]
Lessons from Tiger Woods, Bill Gates, Warren Buffet and More
May 8, 2007 · Leave a Comment
by Kevin Stirtz “Great work is done by people who are not afraid to be great.” - Fernando Flores I use to be envious of great people. By “great”, I mean people who have achieved... [Read more...]
For More Success Break Your Routines and Traditions
May 8, 2007 · Leave a Comment
by Kevin Stirtz For the past 30 years, Memorial Day weekend always found me, my brother, my dad, my nephew and several cousins enjoying our annual fishing get-away in Ontario. We’d drive about 8... [Read more...]
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