Comments on: The State of Customer Service Report 2009 http://amazingserviceguy.com Customer service training Fri, 12 Mar 2010 14:52:08 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Daniel Mazzantini http://amazingserviceguy.com/books/resources2/the-state-of-customer-service-january-2009/#comment-3678 Daniel Mazzantini Thu, 07 Jan 2010 20:34:14 +0000 http://amazingserviceguy.com/?page_id=1398#comment-3678 It always amazes me to find that no matter what the country these types of studies originate, customers wants the same things. There may be cultural approach differences in the way we greet or respond to their desires, but the intrinsic needs are similar. Many thanks, have à great 2010. Daniel Mazzantini montreal, Quebec, Canada It always amazes me to find that no matter what the country these types of studies originate, customers wants the same things. There may be cultural approach differences in the way we greet or respond to their desires, but the intrinsic needs are similar.

Many thanks, have à great 2010.

Daniel Mazzantini
montreal, Quebec, Canada

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