Customer Service Quotes – Page 7

Here is my list of over 200 of the best customer service quotes available.

You can download the entire list in PDF format here.

Page Seven
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The secret to success is to treat all customers as if your world revolves around them.

-Unknown

The secret to successful customer service starts with YES!

-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

The true leader serves. Serves people. Serves their best interests, and in doing so will not always be popular, may not always impress. But because true leaders are motivated by loving concern rather than a desire for personal glory, they are willing to pay the price.

-Dr. Eugene B. Habecker

The true meaning of life is to plant trees, under whose shade you do not expect to sit.

-Nelson Henderson

The two most powerful things in existence: a kind word and a thoughtful gesture.

-Ken Langone, founder Home Depot
Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion

The writer who does the most gives his reader the most knowledge and takes from him the least time.

-Charles Caleb Colton
Author of: Lord Chesterfield’s Advice to His Son on Men and Manners

There are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so they don’t become someone else’s new customers.

-Ed Zeitz

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.

-Sam Walton
The 10 Rules of Sam Walton: Success Secrets for Remarkable Results

There’s a place in this world for any business that takes care of its customers after the sale.

-Harvey Mackay
Author of: Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition

This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.

-John Ilhan

To begin with, that use of automation on the phone lines is a bad move. Call centers are designed to get ‘em on the line, get ‘em off the line. But what companies forget is that customers know when they’re being treated badly. And when you’re not treated

-Ann Humphries

To give oneself is the only way of becoming oneself.

-Earl Nightengale
Earl Nightingale’s The Strangest Secret

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

-Donald A. Adams

To keep a customer demands as much skill as to win one.

-American Proverb

To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it.

-Unknown

Treat every customer as if they sign your paycheck…because they do.

-Unknown

Treat your customer, as you want to be treated as a customer.

-Catherine Pulsifer
Author of: Wings of Work: Learn How to Develop and Use the Three Key Qualities That Successful People Have Mastered

Undertake not what you cannot perform but be careful to keep your promise.

-George Washington

Unless you have 100% customer satisfaction…you must improve.

-Horst Schulz

Washrooms will always tell if your company cares about its customers.

-Unknown

Watch your thoughts, for they become words, Choose your words, for they become actions. Understand your actions, for they become habits. Study your habits, for they will become your character. Develop your character, for it becomes your destiny.

-Oliver Wendell Holmes
Oliver Wendell Holmes Jr.

We are what we repeatedly do. Excellence then, is not a single act, but a habit.

-Aristotle
The Basic Works of Aristotle

We cannot become what we need to be by remaining what we are.

-Max DePree
Author of: Leadership Is an Art

We don’t want to push our ideas on to customers, we simply want to make what they want.

-Laura Ashley

We make a living by what we get, we make a life by what we give.

-Sir Winston Churchill

We must become the change we want to see.

-Mahatma Gandhi
The Essential Gandhi: An Anthology of His Writings on His Life, Work, and Ideas

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.

-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com

We shall serve for the joy of serving, prosperity shall flow to us and through us in unending streams of plenty.

-Charlie Fillmore

Well done is better than well said.

-Benjamin Franklin
The Autobiography of Ben Franklin

What do we live for if not to make life less difficult for each other?

-George Eliot
Four Novels of George Eliot (Wordsworth Special Editions)

Next Page

Service Recovery

Are Your Customer Service Recoveries Really Recoveries?

Recently my wife picked up dinner for 4 on the way home from work. We had ordered online from Swiss Chalet (Canadian Rotisserie chicken franchise). Swiss Chalet is known for their dipping sauce, which is included with every signature meal.

When she arrived home, we discovered that the “special sauce” was not included in the order.

I called the order desk to report this lapse and the conversation went something like this.

Technology

Customer service and Twitter

The popular notion stating that if a customer receives poor service, he/she will tell nine other people, has been grossly out of date since the advent of the Internet. In reality, customers can electronically tell millions of people about their experiences. And now, with Twitter, people can tell others about their experiences as they happen.

Feedback

How to get amazing online reviews from your customers

More and more customers are going online before AND after they do business with a company. They’re getting smart about using online tools to make the best decision about who they do business with.

To thrive in this new world of connected customers you need to do more than ever to make sure your customers get the experience they want. If you do this well you can leverage the power of online feedback and reviews to grow your business. If you fail at this, the online chatter about your business can tarnish your reputation both online and off.

Free Customer Service Tips

Create an Amazing Service Brand

Now you can improve customer service and save money.

Our new Trainer's Toolkit enables you to conduct a professional customer service seminar in your organization at a fraction of the cost of hiring a professional trainer. Click here to learn more.

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