Here is my list of over 200 of the best customer service quotes available.
You can download the entire list in PDF format here.
Page Three
———-
Don’t tell people how to do things. Tell them what to do and let them surprise you with their results.
-George S. Patton
Target: Patton: The Plot to Assassinate General George S. Patton
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
-Sam Walton, Founder of Wal-Mart
The 10 Rules of Sam Walton: Success Secrets for Remarkable Results
Every company’s greatest assets are its customers, because without customers there is no company.
-Michael LeBoeuf
Author of: How to Win Customers and Keep Them for Life, Revised Edition
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Every great business is built on friendship.
-J.C. Penney
“The Spiritual Journey of J. C. Penney”
Excellence is not an accomplishment. It is a spirit, a never ending process.
-Lawrence M. Miller
Author of: Lean Team Management
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
-Tom Peters
Author of: In Search of Excellence: Lessons from America’s Best-Run Companies
Focus your business on what you do best. Let everyone else worry about the rest.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base.
-John Mackey
Author of: Passion and Purpose
Forget about the sales you hope to make and concentrate on the service you want to render.
-Harry Bullis
Friendly makes sales – and friendly generates repeat business.
-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Get your customers involved in your business. Make them your partners and they’ll never leave you.
-Kevin Stirtz
Author of: More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Give the public everything you can give them, keep the place as clean as you can keep it, keep it friendly.
-Walt Disney
How to Be Like Walt: Capturing the Disney Magic Every Day of Your Life
Give trust and you’ll get it double in return.
-Kees Kamies
Give what you have to somebody, it may be better than you think.
-Henry Wadsworth Longfellow
The complete works of Henry Wadsworth Longfellow.
Good leaders are like good coaches, they give their team the tools they need and ask for as well as the encouragement, and compliments to stay in the game.
-Gary Hudson
Good leaders must first become good servants.
-Robert K. Greenleaf
Author of: The Power of Servant Leadership
Here is a simple but powerful rule: always give people more than what they expect to get.
-Nelson Boswell
Author of: 1001 Ways to Reward Employees
I don’t know what your destiny will be, but one thing I know: the ones among you who will be really happy are those who have sought and found how to serve.
-Albert Schweitzer
Albert Schweitzer: Essential Writings
I don’t do business with those who don’t make a profit because they can’t give the best service.
-Richard Bach
Author of: Jonathan Livingston Seagull
I don’t think companies will ever be really done with being as focused on their customers as they could be.
-Adam Klaber
Author of: CRM at the Speed of Light, 3e
I think it’s very important that whatever you’re trying to make or sell, or teach has to be basically good. A bad product and you know what? You won’t be here in ten years.
-Martha Stewart
Author of: The Martha Rules: 10 Essentials for Achieving Success as You Start, Build, or Manage a Business
If Franz Kafka were alive today he’d be writing about customer service.
-Jonathan Alter
If I pick up the phone, I accept the responsibility to ensure the caller is satisfied, no matter what the issue is.
-Michael Ramundo
Author of: Complete Book of Ready-To-Use Customer Service Scripts
If the shopper feels like it was poor service, then it was poor service. we are in the customer perception business.
-Mark Perrault
If we do not lay out ourselves in the service of mankind whom should we serve?
-John Adams
If we don’t take care of our customers someone else will.
-Unknown
If you can’t feed a hundred people, then feed just one.
-Mother Teresa
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com
If you don’t care, your customer never will.
-Marlene Blaszczyk
If you don’t genuinely like your customers, chances are they won’t buy.
-Thomas Watson, former CEO IBM
The Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM
If you get everybody in the company involved in customer service, not only are they ‘feeling the customer’ but they’re also getting a feeling for what’s not working.
-Penny Handscomb
