Train the Trainer Products
Amazing Service Trainer’s Toolkits
These are “seminars in a box”. They will enable you to conduct your own on-site customer service workshop using professional content, at a fraction of the cost of bringing in a professional. Each toolkit is packed full of content:
- Core content from the Amazing Service Guy, Kevin Stirtz
- Trainer tips and notes
- Discussion questions
- Quiz questions and answers
- PowerPoint slides
- Action items
- Suggested activities
These toolkits are a great resource to train the trainer so your team can have effective, professional caliber workshops that are cost effective, flexible and convenient.
Toolkit 1: Exceed Your Customer’s Expectations
This course will help your employees discover how to go the extra mile every time for your customers. It offers proven methods and tools to help anyone learn what their customers want and how they can give it to them, plus a little more. Along the way, they’ll learn tips to stay motivated to do their best, no matter what the situation. (Click here for more information.)
Toolkit 2: How to Create an Amazing Service Brand
This course will equip your employees to better understand how a strong brand can increase customer loyalty and therefore benefit everyone in the company. Further, they will learn how they affect your company brand and how they can build the right brand that helps your company be healthy and sustainable. (Click here for more information.)
Self Study Courses
Our Amazing Service Self-Study Courses enable you and your team to improve your customer service at your own pace. They give you access to high-quality customer service training content in an affordable and flexible package.
Each one of these courses gives you the ability to train your team members to the highest customer service skills in using a flexible and cost-effective self-study format.
Course 1: Exceed Your Customer’s Expectations
This course will help your employees discover how to go the extra mile every time for your customers. It offers proven methods and tools to help anyone learn what their customers want and how they can give it to them, plus a little more. Along the way, they’ll learn tips to stay motivated to do their best, no matter what the situation. (Click here for more information.)
Course 2: How to Create an Amazing Service Brand
This course will equip your employees to better understand how a strong brand can increase customer loyalty and therefore benefit everyone in the company. Further, they will learn how they affect your company brand and how they can build the right brand that helps your company be healthy and sustainable. (Click here for more information.)
Customer Service Book
More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Increase your customer retention and referrals.
No matter what the economy is like you can have more customers coming back and increase customer referrals without spending a fortune. And you can get started right away with this book.
It contains 21 real world proven tools to help you increase customer retention by improving customer service. These tips, tools, ideas and rules have been used by hundreds of companies to grow revenue and profits by creating more loyal customers.
