Amazing Customer Service Training Guide
This customer service training Guide is a free guide for you and anyone you know who is interested in improving customer service. If you work with customers directly, you’ll find plenty of useful ideas and tools you can use on the job. If you manage or own a business and you want to have more loyal customers, you’ll find helpful advice here to do that too.
Whether you’re in management or on the front line, you’ll find handy tools and tips in this guide to help you serve your customers better and keep them coming back.
Please feel free to make as many copies as you want. (This customer service training manual is copyrighted but you have my permission to make digital and print copies as long as you don’t change anything.) Share this toolkit with your friends, co-workers, boss and even your customers. My goal in creating this is to help as many people as possible deliver Amazing Service to their customers.
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