About Kevin Stirtz, The Amazing Service Guy
I work with companies (and their associations) that want to increase revenue and profits by improving how they serve their customers. I do this by helping you deliver Amazing Service to every customer every time with no exceptions. To accomplish this, I use a unique 3-phase process I have developed that helps you create a permanent culture of Amazing Service in your organization.
What is Amazing Service?
Amazing Service happens when your organization:
1. Delivers what your customers want, plus a little more,
2. In the context of your business,
3. Better than anyone else,
4. Every time with every customer - no exceptions and no excuses!
The good news is this: Amazing Service is not magic. It is something every organization can and should do. And when you deliver Amazing Service to your customers, they will notice. Because you’ll be giving them what they want. And you’ll be doing it consistently. Customers remember this and they like it (a lot). So they’ll come back and they’ll tell others to do business with you.
Here’s even better news:
Most companies do not deliver Amazing Service. They never will. So if you choose to make your company an Amazing Company (by delivering Amazing Service) then your company will stand out. I guarantee it.
What I Do
I work with companies and associations as a professional speaker and trainer to help them deliver Amazing Service to their customers.
When you become my client, my goal is to help you (or your members, if you are with an association) accomplish these four outcomes:
1. More repeat business
2. More referrals
3. More engaged employees
4. More revenue and profits
You produce these outcomes by learning how to deliver Amazing Customer Service to every customer every time, no exceptions and no excuses. I teach your people how to do that.
Click here to learn about the programs I offer to help people improve their customer service. Or click here to download my one-sheet which has information on my programs, clients, fees and feedback from people who have attended my programs.
My Background and Professional Information
I am “The Amazing Service Guy”. I help companies increase revenue and profits by improving customer service. I’m a professional speaker and trainer and I have spoken to hundreds of audiences across the USA and in Europe about how to improve customer service.
I’ve been quoted, interviewed and published in major media such as BusinessWeek, the Boston Globe, the StarTribune, Smart Money, Chicago Sun Times and many others. My most recent book “More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back” has won 5-star reviews at Amazon.com.
(Click here to learn more about this book.)
In 2004, I helped my hometown set a world’s record to help promote the 25th anniversary of their community celebration. I have served on several nonprofit boards and committees and I have volunteered for many organizations from chambers of commerce to the humane society to educational and youth organizations. In 2008 I was elected to the board of directors of the National Speaker’s Association, Minnesota Chapter.
I live in Burnsville, MN, where I grew up. My wife (Debbie) and I are regularly seen around town walking our basset hound (Maggie) or dining at our favorite local restaurants.
—————————————————————-
To learn more about how I might help your company improve revenue and profits by delivering amazing service, please call me today at 1-952-212-4681. Or send an email using this CONTACT form.
