Just got an email from RightNow Technologies regarding their upcoming live webcast. It’s called: “Ten Secrets for Successful Customer Service” and so, of course, it got my attention.
Here’s how the email describes it:
What are the secrets to managing customer interactions that allow you to deepen engagement and drive revenue while reducing service costs?
Join RightNow to discover how Audible.com, Iomega, and Leapfrog have streamlined their support operations, improved the customer experience, and kept costs under control.
Honestly, it sounds a little like a sales pitch in a seminar’s clothing but I’ll be attending just in case there is some good content. And I’ll blog about it afterwards so if you can’t make it check back here for my report.
Re: Event notice
Format: Live webcast
Name: Ten Secrets for Successful Customer Service
Host: RightNow Technologies
Register: here
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Follow-up from Kevin. I missed this webinar due to a client meeting. They sent and email that was supposed to link to a slide show and other information but the links did not work.
So, I have no information about this. Sorry.
If you attended, please feel free to share your thoughts with us.
Thanks!
Kevin