Event notice - Live Webcast: Ten Secrets for Successful Customer Service
November 20, 2008
by Kevin Stirtz
Just got an email from RightNow Technologies regarding their upcoming live webcast. It’s called: “Ten Secrets for Successful Customer Service” and so, of course, it got my attention.
Here’s how the email describes it:
What are the secrets to managing customer interactions that allow you to deepen engagement and drive revenue while reducing service costs?
Join RightNow to discover how Audible.com, Iomega, and Leapfrog have streamlined their support operations, improved the customer experience, and kept costs under control.
Honestly, it sounds a little like a sales pitch in a seminar’s clothing but I’ll be attending just in case there is some good content. And I’ll blog about it afterwards so if you can’t make it check back here for my report.
Re: Event notice
Format: Live webcast
Name: Ten Secrets for Successful Customer Service
Host: RightNow Technologies
Register: here
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Kevin Stirtz is the Amazing Service Guy, a speaker and trainer who helps companies increase revenue and profits by delivering Amazing Service. He really likes getting great customer service so he’s dedicated his professional life to helping companies improve how they serve their customers. Stirtz has been quoted in such major media as BusinessWeek, the Boston Globe, Smart Money and the Chicago Sun Times. Get a free copy of his Amazing Service Toolkit.
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The Amazing Service Guy offers unique, real-world seminars, workshops and presentations to help your organization improve customer service.
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Welcome to the new and improved world of customer service training. Our new Customer Service Power Tools program helps you improve customer service quickly without costing a fortune. 
Follow-up from Kevin. I missed this webinar due to a client meeting. They sent and email that was supposed to link to a slide show and other information but the links did not work.
So, I have no information about this. Sorry.
If you attended, please feel free to share your thoughts with us.
Thanks!
Kevin