Recently my book, “More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back” was featured in the summer 2008 issue of “YourBusiness” magazine.
This magazine is directed toward small business owners and has a distribution of 150,00 copies.
In each issue they feature two recent business books. I was flattered to have my book included in the same issue as Chip and Dan Heath’s wonderful “Made to Stick”.
This magazine has useful ideas, tips and success stories that any small business owner or manager would find helpful. It’s published by Dex and you can get a copy by emailing tham at: YourBusiness@DexKnows.com.
Other articles you might like:
- Customer Service Book Review: Customer Service for Dummies
- Customer Service Book Review: More Loyal Customers
- Customer Service Book Review: Customer Satisfaction is Worthless, Customer Loyalty is Priceless
- Share your customer service stories
- Thank your customers when they make your job easier
