More Loyal Customers book featured on CRMIndustry.com
October 11, 2008
by Kevin Stirtz
This month my latest book, “More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back” is featured as Required Reading on the popular website CRMIndustry.com.
From their website:
“CRMIndustry.com provides members information and tools to successfully become a customer-centric company. Members are high-level decision makers responsible for Customer Relationship Management in their company. Titles include Director/VP/Manager of Marketing, Sales, and Customer Support.”
They periodically choose business books to share with their readers that are focused on helping companies become more customer centric.
I spent some time perusing CRMIndustry.com and I’m impressed at the quantity and the quality of content they offer. If you are looking for more ideas and tools to help your organization focus more on your customers, take a look right now.
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Kevin Stirtz is the Amazing Service Guy, a speaker and trainer who helps companies increase revenue and profits by delivering Amazing Service. Stirtz has been quoted in such major media as BusinessWeek, the Boston Globe, Smart Money and the Chicago Sun Times. Get a free copy of his Amazing Service Toolkit.
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