Amazing Service Guy Interview
September 7, 2008
In August I was interviewed by Kim Friddle for WeMentorSuccess.com. It was part of a series of audio programs to be broadcast in multiple US markets to a small business audience.
The interview is 21 minutes and focuses on how company owners (or managers) can increase customer loyalty by improving customer service. We discuss the strategic part of the Amazing Service System and the 6 step system any company (or team or division) can use to build a culture of service that can lead to increased loyalty and retention as well as improved employee morale and profits.
The interview was done by phone so the audio quality is not great. But it contains some good content especially if you’re interested in creating a more service-focused culture in your organization.
Play this podcast
Tweet This!
Share on Facebook
The Amazing Service Guy offers unique, real-world seminars, workshops and presentations to help your organization improve customer service.
Click here
Welcome to the new and improved world of customer service training. Our new Customer Service Power Tools program helps you improve customer service quickly without costing a fortune. 
Comments
Feel free to leave a comment...
and oh, if you want a pic to show with your comment, go get a gravatar!