Bad customer service experiences are so common they’re cliché. They’re like bad breath in the morning. We all have them and they stink. But they are a fact of life. I believe most of us have far more bad customer service experiences than good.
My mission is to change that. Which is why I talk and write about how to improve customer service.
And one of the best ways to improve customer service is to look at example of where and why and how it’s gone wrong. So here’s your opportunity to help. Plus it’s a great way to vent. Very therapeutic!
Click here to share your customer service stories with the world.
By the way, they can be good or bad stories. It’s always nice to have a balance. I will use many of these stories in my articles, books and presentations.
Please be as factual and as accurate as possible. And remember, the purpose here is not to “blast” a person or company. It’s to help us all find ways to improve the customer service we offer.
Other articles you might like:
- Share your customer service stories
- How Would Your Phone Calls Look in Person?
- Five Ways to Improve Customer Service Starting Today
- Amazing Service Guy Writes for CustomerManagementIQ.com
- Build Your Brand by Showing Not Telling
Customer Service Training Toolkit
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