Comments on: Customer service training coming for New Jersey toll collectors http://amazingserviceguy.com/2988/customer-service-training-coming-for-new-jersey-toll-collectors/ Improve your customer service skills Thu, 09 Feb 2012 07:26:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: shaun sayers http://amazingserviceguy.com/2988/customer-service-training-coming-for-new-jersey-toll-collectors/#comment-305 shaun sayers Sun, 04 Apr 2010 08:45:18 +0000 http://amazingserviceguy.com/?p=2988#comment-305 Again we find that it takes a media embarrassment to instigate action. I was always of the impression that the real driver behind high standards could only ever be competition, and if competition was low, then you got what you were given (what are you gonna do about it?). However it now seems that there is a second line of attack, and this one can be effective even in monopolistic circumstances like this one Personally I love it Again we find that it takes a media embarrassment to instigate action. I was always of the impression that the real driver behind high standards could only ever be competition, and if competition was low, then you got what you were given (what are you gonna do about it?). However it now seems that there is a second line of attack, and this one can be effective even in monopolistic circumstances like this one

Personally I love it

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