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	<title>Comments on: Put customers before tasks</title>
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		<title>By: Kevin Stirtz</title>
		<link>http://amazingserviceguy.com/2401/put-customers-before-tasks/#comment-210</link>
		<dc:creator>Kevin Stirtz</dc:creator>
		<pubDate>Thu, 21 Jan 2010 21:08:51 +0000</pubDate>
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		<description>As a customer I hate it when an employee is doing something else while &quot;trying&quot; to help me. No matter good they are you will never get the same quality experience. Thanks for sharing your thoughts Martin!</description>
		<content:encoded><![CDATA[<p>As a customer I hate it when an employee is doing something else while &#8220;trying&#8221; to help me. No matter good they are you will never get the same quality experience. Thanks for sharing your thoughts Martin!</p>
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		<title>By: Martin Haworth</title>
		<link>http://amazingserviceguy.com/2401/put-customers-before-tasks/#comment-209</link>
		<dc:creator>Martin Haworth</dc:creator>
		<pubDate>Thu, 21 Jan 2010 13:42:25 +0000</pubDate>
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		<description>Yea, I&#039;m with you on this one Kevin. Multitasking is the scourge of customer service.</description>
		<content:encoded><![CDATA[<p>Yea, I&#8217;m with you on this one Kevin. Multitasking is the scourge of customer service.</p>
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