Here is your Daily Dose of Amazing Service:
Know your purpose
And here are some additional thoughts on this topic…
I heard a segment on our local radio recently about more soldiers getting deployed overseas. They interviewed parents and spouses and soldiers themselves. These situations are always hard but when they happen around the holidays they’re even more difficult.
One soldier captured the situation well.
He said they are well trained and well equipped to go wherever they need to and succeed. Even more important, he said, when they do succeed, life will be better for a lot of people. You could hear it in his voice. This drove him.
For this soldier it’s not about wanting to go into a difficult situation. Ans it’s not about NOT wanting to go. It’s about doing his job and doing it well. He knows when he does that others will benefit.
So he gives it his all.
What if every employee on your team had this attitude? How would your organization look and feel if everyone was as motivated as this soldier? How might this affect your customer loyalty?
Other articles you might like:
- Soldiers Show us What Service Means
- Scripts can ruin a business
- We Choose Our Attitude
- Don’t Let a Bad Day Turn Into Bad Customer Service
- Respond to every customer every time
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