http://amazingserviceguy.com/2375/easy-feedbac/ Improve your customer service skills Wed, 08 Feb 2012 11:53:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://amazingserviceguy.com/2375/easy-feedbac/#comment-153 Kevin Stirtz Mon, 14 Dec 2009 20:06:30 +0000 http://amazingserviceguy.com/?p=2375#comment-153 Shaun - I love your line: "their indifference to you is unconditional and limitless". It's so true if we make life hard for them. yet, by making things easy for them we can turn indifference into loyalty in short order. Thanks for reading! Shaun – I love your line: “their indifference to you is unconditional and limitless”. It’s so true if we make life hard for them. yet, by making things easy for them we can turn indifference into loyalty in short order. Thanks for reading!

]]> http://amazingserviceguy.com/2375/easy-feedbac/#comment-152 shaun sayers Sun, 13 Dec 2009 14:07:20 +0000 http://amazingserviceguy.com/?p=2375#comment-152 It goes beyond being easy to talk to, but I think that's your point anyway. Make yourself easy to do business with - full stop. Too many companies seem obsessed with creating needless or avoidable barriers, expecting customers to navigate around them somehow, well most often they'll just turn round and go home. My personal motto is never to underestimate how easily put-off customers can be. Their indifference to you is unconditional and limitless and you need to meet them more than half-way It goes beyond being easy to talk to, but I think that’s your point anyway. Make yourself easy to do business with – full stop. Too many companies seem obsessed with creating needless or avoidable barriers, expecting customers to navigate around them somehow, well most often they’ll just turn round and go home. My personal motto is never to underestimate how easily put-off customers can be. Their indifference to you is unconditional and limitless and you need to meet them more than half-way

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