“Not the maker of plans and promises, but rather the one who offers faithful service in small matters. This is the person who is most likely to achieve what is good and lasting.”
-Johann Wolfgang von Goethe
Improve your customer service skills
“Not the maker of plans and promises, but rather the one who offers faithful service in small matters. This is the person who is most likely to achieve what is good and lasting.”
-Johann Wolfgang von Goethe
Previous post: Encourage feedback from your customers
Next post: Don’t upsell or cross-sell