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	<title>Comments on: Don&#8217;t justify your policies from your perspective</title>
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	<link>http://amazingserviceguy.com/2272/dont-justify-your-policies-from-your-perspective/</link>
	<description>Customer service training</description>
	<lastBuildDate>Thu, 18 Mar 2010 03:16:40 +0000</lastBuildDate>
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		<title>By: Kevin Stirtz</title>
		<link>http://amazingserviceguy.com/2272/dont-justify-your-policies-from-your-perspective/#comment-5405</link>
		<dc:creator>Kevin Stirtz</dc:creator>
		<pubDate>Tue, 16 Mar 2010 23:51:39 +0000</pubDate>
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		<description>Hi Don - thanks for writing. Glad you&#039;re getting some value from our content here. Please stay in touch!

KS</description>
		<content:encoded><![CDATA[<p>Hi Don &#8211; thanks for writing. Glad you&#8217;re getting some value from our content here. Please stay in touch!</p>
<p>KS</p>
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		<title>By: Donald (don) Wambari</title>
		<link>http://amazingserviceguy.com/2272/dont-justify-your-policies-from-your-perspective/#comment-5371</link>
		<dc:creator>Donald (don) Wambari</dc:creator>
		<pubDate>Tue, 16 Mar 2010 09:04:31 +0000</pubDate>
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		<description>Kevin,
I really connect with what you say!  I am setting up a Customer Experience firm to help organisations create and sustain quality customer experience therefore help change life from this end of the world.  Have worked 15 years and this si what I got to do now.
Service quality is a foregin language (well, there is quite some lip service around) and practice is scarcely rare.
Your content is very helpful.  Will keep visiting here.
Hopefully we&#039;ll meet at the centre with improving service as we work from different ends!</description>
		<content:encoded><![CDATA[<p>Kevin,<br />
I really connect with what you say!  I am setting up a Customer Experience firm to help organisations create and sustain quality customer experience therefore help change life from this end of the world.  Have worked 15 years and this si what I got to do now.<br />
Service quality is a foregin language (well, there is quite some lip service around) and practice is scarcely rare.<br />
Your content is very helpful.  Will keep visiting here.<br />
Hopefully we&#8217;ll meet at the centre with improving service as we work from different ends!</p>
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