“The two most powerful things in existence: a kind word and a thoughtful gesture.”
-Ken Langone, founder Home Depot
Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion
Customer service training, books, courses and other resources
“The two most powerful things in existence: a kind word and a thoughtful gesture.”
-Ken Langone, founder Home Depot
Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion
Previous post: It’s not about the donuts
Next post: When do you dim your lights?