Categorized | All, Tips

Customer Service Quote for October 2, 2009

Published on 02 October 2009.

by Kevin Stirtz

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

-Zig Ziglar
Author of: Better Than Good: Creating a Life You Can’t Wait to Live

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This article was written by:

Kevin Stirtz - who has written 550 posts on AmazingServiceGuy.com.

Kevin Stirtz is the Amazing Service Guy, a speaker and trainer who helps organizations of all kinds deliver Amazing Customer Service. His recent book: "More Loyal Customers" has won 5 star reviews at Amazon.com. Kevin lives in the Twin Cities (Minneapolis & St. Paul). More at: author's website.

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