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Customer Service Quote for September 10, 2009

Published on 10 September 2009.

by Kevin Stirtz

Customer Service Quote for September 10, 2009

If you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

-Jeff Bezos
Jeff Bezos: The Founder of Amazon.com

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This article was written by:

Kevin Stirtz - who has written 602 posts on AmazingServiceGuy.com.

Kevin Stirtz is the Amazing Service Guy, a speaker and trainer who helps organizations of all kinds deliver Amazing Customer Service. His recent book: "More Loyal Customers" has won 5 star reviews at Amazon.com. Kevin lives in the Twin Cities (Minneapolis & St. Paul). More at: author's website.

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