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	<title>Comments on: Customer Retention Tip: Make customer feedback easy and convenient</title>
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	<link>http://amazingserviceguy.com/1874/customer-retention-tip-make-customer-feedback-easy-and-convenient/</link>
	<description>Improve your customer service skills</description>
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		<title>By: Kevin Stirtz</title>
		<link>http://amazingserviceguy.com/1874/customer-retention-tip-make-customer-feedback-easy-and-convenient/#comment-159</link>
		<dc:creator>Kevin Stirtz</dc:creator>
		<pubDate>Sun, 09 Aug 2009 16:47:13 +0000</pubDate>
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		<description>Hi Neil - I just tried it and it worked for me. Last week Twitter was having some problems so that might have caused the tweet to not work.</description>
		<content:encoded><![CDATA[<p>Hi Neil &#8211; I just tried it and it worked for me. Last week Twitter was having some problems so that might have caused the tweet to not work.</p>
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		<title>By: Neil Hartley</title>
		<link>http://amazingserviceguy.com/1874/customer-retention-tip-make-customer-feedback-easy-and-convenient/#comment-158</link>
		<dc:creator>Neil Hartley</dc:creator>
		<pubDate>Sat, 08 Aug 2009 08:29:05 +0000</pubDate>
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		<description>I tried to tweet this post Kevin but the link is broken for some reason...</description>
		<content:encoded><![CDATA[<p>I tried to tweet this post Kevin but the link is broken for some reason&#8230;</p>
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		<title>By: Neil Hartley</title>
		<link>http://amazingserviceguy.com/1874/customer-retention-tip-make-customer-feedback-easy-and-convenient/#comment-157</link>
		<dc:creator>Neil Hartley</dc:creator>
		<pubDate>Sat, 08 Aug 2009 03:24:27 +0000</pubDate>
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		<description>Good post Kevin - I would add that when feedback is given there is rarely a closed loop back from the business to the customer which further disenfranchises the customer. I wrote on this very point myself at 
Regards, Neil</description>
		<content:encoded><![CDATA[<p>Good post Kevin &#8211; I would add that when feedback is given there is rarely a closed loop back from the business to the customer which further disenfranchises the customer. I wrote on this very point myself at<br />
Regards, Neil</p>
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