For just a moment we’ll take a break from customer service to talk about one of my other favorite topics: The Twin Cities.
I travel a lot (sometimes more than I like). On one plane trip coming home I sat next to a Gen Y guy who said something that stuck with me:
“The Twin Cities is a good place to come home to.”
And I agree. I agree 100%. I won’t go into all the reasons I think the Twin Cities rocks. But I will offer links to some other peeps who agree with me:
In the Frozen North, an Increasingly Cool City
Underestimated Minneapolis
America’s Best Cities: Minneapolis, Minnesota
And I’ll end on this fun note (which prompted this post):
As if to affirm how cool the Twin Cities is, the funky folks at Bing recently posted a great picture of Minneapolis as their background:

You can see the full sized image here.
Please drop me a note if you live in or have visited the Twin Cities. (Use the comment form below or email me here.)
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- Who Uses Twitter for Customer Service?
- Make Your Marketing Match Reality and Make Your Reality Remarkable
- Amazing Service Guy on the Radio
- Walking my talk…
- How Do You Say “No” and Make Customers Feel Good About It?





