Comments on: Airlines ranked for customer service; Continental dominates http://amazingserviceguy.com/1728/airlines-ranked-for-customer-service-continental-dominates/ Customer service training, books, courses and other resources Fri, 11 May 2012 17:35:25 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Kevin Stirtz http://amazingserviceguy.com/1728/airlines-ranked-for-customer-service-continental-dominates/#comment-139 Kevin Stirtz Wed, 17 Mar 2010 11:50:45 +0000 http://amazingserviceguy.com/?p=1728#comment-139 Hi James - never heard of them but sounds like a good find. I'll keep my ears open for more about them. Thanks for the tip! KS Hi James – never heard of them but sounds like a good find. I’ll keep my ears open for more about them.

Thanks for the tip!

KS

]]> By: James http://amazingserviceguy.com/1728/airlines-ranked-for-customer-service-continental-dominates/#comment-138 James Tue, 16 Mar 2010 17:43:17 +0000 http://amazingserviceguy.com/?p=1728#comment-138 Hi Kevin, Have you heard of Porter Airlines up in Toronto? I flew with them from Midway and they are AMAZING! You cannot compare to any other airline out there and I really think they are re-defining what service is in aviation. Apparently Air Canada, Continental and American Eagle are losing a lot of business to them. Hi Kevin,

Have you heard of Porter Airlines up in Toronto? I flew with them from Midway and they are AMAZING! You cannot compare to any other airline out there and I really think they are re-defining what service is in aviation. Apparently Air Canada, Continental and American Eagle are losing a lot of business to them.

]]> By: Kevin Stirtz http://amazingserviceguy.com/1728/airlines-ranked-for-customer-service-continental-dominates/#comment-137 Kevin Stirtz Thu, 01 Oct 2009 21:04:52 +0000 http://amazingserviceguy.com/?p=1728#comment-137 Hi Robert - isn't it interesting how the smaller airlines often provide better service. I think it has to do with the culture of the company being more consistently focused on service. Thanks for commenting! Hi Robert – isn’t it interesting how the smaller airlines often provide better service. I think it has to do with the culture of the company being more consistently focused on service. Thanks for commenting!

]]> By: Robert http://amazingserviceguy.com/1728/airlines-ranked-for-customer-service-continental-dominates/#comment-136 Robert Wed, 30 Sep 2009 12:50:33 +0000 http://amazingserviceguy.com/?p=1728#comment-136 Though not a major airline, I had a good experience with AirTran recently, and the fare from Dallas to Portland, ME was about $100! Though not a major airline, I had a good experience with AirTran recently, and the fare from Dallas to Portland, ME was about $100!

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