Customer service training, books, courses and other resources
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
-Peter Drucker
Author of: The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
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Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681
AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.
