“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”
-W. Edwards Deming
Author of: Out of the Crisis
by Kevin Stirtz on June 23, 2009 · 0 comments
“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”
-W. Edwards Deming
Author of: Out of the Crisis
Tagged as: referrals, repeat customers, retention
Previous post: Why Are Big Brands Losing Customers?
Next post: Create your customers by giving them what they want.
Now you can improve customer service and save money.
Our Amazing Service Trainer's Toolkit enables you to conduct a professional customer service seminar in your organization at a fraction of the cost of hiring a professional trainer. Customer service course.
Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681
AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.