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“If we keep doing what we’re doing, we’re going to keep getting what we’re getting.”
-Stephen Covey
Author of: The SPEED of Trust: The One Thing That Changes Everything
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Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681
AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.
{ 2 comments… read them below or add one }
Good one. I like this one too:
“It is clear that when man runs the wrong way, the more active and swift he is, the further he will go astray.” – Sir Francis Bacon
Great quote. Thanks Jay!
Kevin