“Customer satisfaction is worthless. Customer loyalty is priceless.”
-Jeffrey Gitomer
Author of: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Customer service training, books, courses and other resources
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Kevin Stirtz
AmazingServiceGuy.com
Stirtz Group LLC
Minneapolis, MN 55337
952-212-4681AmazingServiceGuy.com provides over 600 free resources to help people and companies improve customer service and increase customer loyalty. Topics include how to improve customer service skills, customer service quick tips, expert customer service help, handling customer complaints and feedback, going the extra mile, successful service recovery, dealing with online customer reviews and how to use social media tools like Twitter, FaceBook and Google Plus to increase customer loyalty and customer engagement.