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	<title>Comments on: Six Ways to Get Million-Dollar Feedback from Your Customers</title>
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		<title>By: Kevin Stirtz</title>
		<link>http://amazingserviceguy.com/1501/six-ways-to-get-feedback-from-your-customers/#comment-90</link>
		<dc:creator>Kevin Stirtz</dc:creator>
		<pubDate>Fri, 03 Apr 2009 19:31:38 +0000</pubDate>
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		<description>I agree - culture does play a big role in the quality of customer service organizations deliver.  It also creates an opportunity for some to do better than the rest.

Thanks for sharing your thoughts.

KS</description>
		<content:encoded><![CDATA[<p>I agree &#8211; culture does play a big role in the quality of customer service organizations deliver.  It also creates an opportunity for some to do better than the rest.</p>
<p>Thanks for sharing your thoughts.</p>
<p>KS</p>
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		<title>By: Shafiq Hamid</title>
		<link>http://amazingserviceguy.com/1501/six-ways-to-get-feedback-from-your-customers/#comment-89</link>
		<dc:creator>Shafiq Hamid</dc:creator>
		<pubDate>Thu, 02 Apr 2009 21:39:38 +0000</pubDate>
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		<description>Liked all your six points ... it all sounds so simple, common sense really - just wonder why so many get it so badly wrong.

Its very frustrating where I live - Kuwait. Nobody is expecting good &#039;service&#039; and nobody gets anywhere close to satisfactory service.

Culture also plays a role I think.

Liked the articles on your site - specially Thank you for complaining...... Keep up the good work.

Shafiq Hamid
q8buzz.com</description>
		<content:encoded><![CDATA[<p>Liked all your six points &#8230; it all sounds so simple, common sense really &#8211; just wonder why so many get it so badly wrong.</p>
<p>Its very frustrating where I live &#8211; Kuwait. Nobody is expecting good &#8216;service&#8217; and nobody gets anywhere close to satisfactory service.</p>
<p>Culture also plays a role I think.</p>
<p>Liked the articles on your site &#8211; specially Thank you for complaining&#8230;&#8230; Keep up the good work.</p>
<p>Shafiq Hamid<br />
q8buzz.com</p>
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