Welcome to the March 20 edition of the Amazing Service podcast, the world’s only customer service podcast that originates in Burnsville, Minnesota.
Today we talk about Toxic Revenue, what it is, why it’s dangerous for your business and how you can avoid it. We also discuss Amazing Service Rules #25 (Put Yourself in Their Shoes) and #34 (See you customer only as someone who needs your help).
Enjoy the show!
Other articles you might like:
- Amazing Service Podcast #8 June 25, 2009 (“Dogs are people too” edition)
- Amazing Service Podcast #3 September 18, 2008 (the “Fashion 411″ edition)
- Amazing Service Podcast #5 October 22, 2008 (the “Just say no” edition)
- Amazing Service Podcast #4 September 25, 2008 (the “It’s okay to vent” edition)
- Amazing Service Podcast #6 March 13, 2009 (the “Good Luck” edition)






Loved your podcast. I know noticed this was #7, can I get links to the other earlier podcasts?
Hi Peter – here is a link to others: http://amazingserviceguy.com/customer-service-training/customer-service-podcast/