The nice people at CustomerThink.com have listed me as one of their Top 25 Authors! This group of contributors makes up the top 10% of all the experts who write for CustomerThink.com. According to their website, the ranking is based on popularity of articles and is updated quarterly. So I can’t rest on my laurels!
You can learn more here.
If you have not visited CustomerThink.com, you should.
From their website:
“CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. This site serves 300,000 newsletter subscribers and site visitors each month from 200 countries worldwide.”
You’ll find a huge selection of articles and other resources all aimed at helping to build a customer-focused organization.


