Categorized | All, Attitude

How can you go the extra mile for your customers?

by Kevin Stirtz

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How can you go the extra mile for your customers?

In my seminars and workshops a big topic is how to go the extra mile for our customers. Actually, it’s the first requirement of Amazing Service: “Give your customers what they want plus a little more.” And it can make a huge positive impact on your customer loyalty. When you go the extra mile, you give your customers a positive and memorable experience. So they remember, they tell others and they want to come back and repeat it ) or see what else you’ll do for them.

That’s why I like this video so much. Sure, it’s over the top (and unrealistic) but it’s entertaining and it makes you think. What COULD we do that would make our customers react like this customer did? How could we go the extra mile to thrill our customers?

Other articles you might like:

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Categories: All Attitude

This article was written by:

Kevin Stirtz - who has written 621 posts on AmazingServiceGuy.com.

Kevin Stirtz is the Amazing Service Guy, a speaker and trainer who helps organizations of all kinds deliver Amazing Customer Service. His recent book: "More Loyal Customers" has won 5 star reviews at Amazon.com. Kevin lives in the Twin Cities (Minneapolis & St. Paul). More at: author's website.

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