We’re getting close to the end of 2008. And what a memorable year it has been. Of the many things I’ll remember about 2008, one thing that stands out is how customer service has changed.
But, what I think is not nearly as important as what YOU think.
Now is your opportunity to be heard. Tell us what you think of customer service in 2008. The survey will remain open until 12/31/08. After that we will tabulate and summarize the results in a report to be published in early January 2009.
(This survey is now closed. You can see the results in this report.)
Other articles you might like:
- What is the state of customer service in 2010?
- What Do Your Customers Want?
- Companies Still Need to Improve Service Says New Report
- Are You Listening?
- Walking my talk…
