Cyber Monday and Black Friday.
By now we have all heard stories about how crazy these shopping days can get. And this year is no exception. From $199 flat screen 42 inch TVs to pepper-sprayed customers, to employees protesting the early start times, Black Friday and Cyber Monday have become an annual shopping experience unlike any other.
We know the deals are what drive these two crazy consumer days. But what about customer experience? How much do people enjoy these days? Does customer service get kicked to the side like unwanted litter? Or are stores actually delivering an acceptable level of customer service on Cyber Monday and Black Friday?
Here’s your chance to tell the world. Click the blue button below to share your thoughts in this quick survey (it takes about 58 seconds). I will gather and publish the results is a few weeks – after people have had their say.
{ 2 comments… read them below or add one }
Share your Cyber Monday customer service stories #custserv http://t.co/RQfkpN2w
What Did You Order? Cyber Monday Customer Service – Did it meet your expectations? Interesting Survey http://t.co/TszEaTGR